srg188 Platform Privacy Notice

This page describes what we collect when you use srg188 and how we keep that data protected. We gather account information (email, password, phone number), identity documents during verification (KTP, SIM, passport photos), payment details routed through our processor partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), and activity logs (your game history, bets, and withdrawals). We do not sell or share your personal information with third parties except where required by law or to process your transactions.

Our servers may sit outside your jurisdiction; data transfers are encrypted in transit and at rest. You have the right to access, correct, or request deletion of your personal data. We retain your data for as long as your account is active; after closure, we retain essential records for compliance purposes and then securely delete them according to our retention schedule.

Below, we outline our data practices in detail, explain how we use cookies, describe your rights, and provide contact information for privacy inquiries.

What Data We Collect on srg188

We collect data when you create your srg188 account, verify your identity, deposit or withdraw funds, and play games or place bets. The categories of data we gather are:

  • Account Information: Email address, password (hashed), phone number, and optional profile details. This data is required to set up your account.
  • Identity Verification Data: Government-issued ID photo, selfie holding the ID, and name. We use this to comply with anti-money-laundering regulations and verify you are of legal age.
  • Payment Information: We collect payment method details (e.g., your DANA, e-wallet, mobile banking, local payment, online payment, e-wallet account, or mobile banking, local payment, online payment, e-wallet account number). We do not store full card or bank credentials; instead, we tokenise payment data and route sensitive information directly to our payment processors.
  • Transaction History: Records of all deposits, withdrawals, and game activity — timestamps, amounts, and outcomes.
  • Device and Network Data: IP address, device type (Android/iOS), app version, browser type, and network speed. We use this for security, fraud detection, and technical support.
  • Cookies and Tracking: We store session cookies to keep you logged in. Optional analytics cookies track how you navigate our platform.

We do not intentionally collect sensitive personal data such as biometric data, racial or ethnic origin, religious beliefs, or health information, except where necessary for identity verification (e.g., passport photo) or legal compliance.

How We Use Your Data on srg188

We use the data we collect for these purposes:

  • Account Management: To create and maintain your account, authenticate your login, and process account changes.
  • Payment Processing: To process deposits via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or bank virtual accounts (online payment, e-wallet, mobile banking, local payment), and to execute withdrawals back to your original source.
  • Compliance and Fraud Prevention: To verify your identity, detect suspicious activity, prevent money laundering, and comply with local regulations.
  • Game Operations: To record your bets, calculate outcomes, credit winnings, and generate your account history.
  • Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
  • Analytics and Improvement: To understand how you use srg188, identify technical issues, and improve our platform.

We at srg188 never sell your data to third parties. Your privacy is a condition of our service.

srg188 Privacy Team

Third-Party Processors and Data Sharing

We share your data with external partners only when necessary to operate srg188:

  • Payment Processors: We share your payment details (tokenised) with online payment, e-wallet, mobile banking, local payment, online payment, e-wallet providers and bank processors to execute deposits and withdrawals.
  • Identity Verification Partners: We send your ID photo and selfie to third-party KYC verification services for automated or manual review.
  • Hosting and Analytics Providers: We use cloud hosting and analytics services to store data and track platform performance.
  • Legal and Regulatory Authorities: We disclose data when required by law, court order, or regulatory investigation.

These partners are contractually bound to treat your data confidentially and use it only for the purpose we specify. We do not permit them to resell or repurpose your information.

Note: Our servers may be located outside your jurisdiction. Data transfers are encrypted using TLS protocols. By using srg188, you consent to such transfers where necessary.

Data Retention and Deletion

We retain your account data for as long as your srg188 account is active. After you close your account, we retain essential records (transaction history, identity documents) for a minimum of one year to comply with anti-money-laundering and tax regulations, then securely delete them. If you request data deletion during account closure, we will delete non-essential data immediately; regulatory records will be retained and then purged according to our retention schedule.

You may request a copy of all personal data we hold about you, correct inaccuracies, or request deletion of specific data categories (subject to legal retention requirements). To exercise these rights, contact our support team with your account details and specific request.

Cookies and Tracking on Our srg188 Platform

We use cookies to enhance your experience on srg188. Session cookies keep you logged in and track your navigation during a single browsing session; these expire when you close your browser. Persistent cookies (if enabled) remember your preferences across sessions. Analytics cookies help us understand how users interact with our platform and identify technical issues. You can disable non-essential cookies in your browser settings; however, session cookies are required for srg188 to function.

We do not use cookies to track you across other websites. Our cookies are first-party only and serve srg188 operations alone. Third-party analytics services (if used) are contractually restricted and do not share data across platforms.

Your Data Rights on srg188

You have the following rights regarding your personal data:

  • 1
    Right to AccessYour Right

    Request a copy of all personal data we hold about you.

  • 2
    Right to CorrectionYour Right

    Correct inaccurate or incomplete data in your srg188 account.

  • 3
    Right to DeletionYour Right

    Request deletion of non-essential data (subject to legal retention requirements).

  • 4
    Right to PortabilityYour Right

    Request your account history and activity logs in a standard format.

To exercise any of these rights, contact our support team with your account details and specific request. We will respond within ten business days.

Our Security Practices on srg188

We employ industry-standard security measures to protect your data:

  • All communication between your device and our servers is encrypted using TLS (Transport Layer Security).
  • Your password is hashed using a strong algorithm and never stored in plaintext.
  • Payment details are tokenised; we never store full card numbers or bank credentials.
  • We use firewalls, intrusion-detection systems, and regular security audits to protect against unauthorised access.
  • Staff access to sensitive data is restricted by role and monitored.

While we maintain robust security, no system is perfectly secure. If you suspect a data breach or unauthorised access to your srg188 account, contact our support team immediately. We will investigate and take corrective action.

Jurisdiction and Legal Notice

Our services are available only where local law permits. Users in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta must comply with applicable local regulations. We do not intentionally collect data from users in jurisdictions where online gaming is prohibited. If you access srg188 from a restricted jurisdiction, your data may be subject to local legal requirements, and we may be compelled to disclose it to authorities.

This privacy notice is governed by the laws of the jurisdiction where srg188 operates. Any disputes or inquiries about our data practices should be directed to our support team.

Privacy Inquiries and Contact

If you have questions about how we handle your personal data, wish to exercise your data rights, or suspect a privacy violation, contact our privacy team via our in-app support chat or email. We respond to privacy inquiries within ten business days. You also have the right to lodge a complaint with your local data-protection authority if you believe we have violated your rights.

We review and update this privacy notice periodically. We will notify you of material changes by posting an updated notice on srg188 and updating the effective date. Your continued use of srg188 after changes take effect constitutes acceptance of the revised policy.

↑